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Customer satisfaction survey


As part of our efforts to continuously improve the quality of our services, we consider your opinion particularly important. For this purpose, we invite you to fill out the relevant questionnaire of our company. Please write comments or suggestions that could help us improve, in order to make it easier for us to identify our weaknesses.

Survey and Evaluation

Personal information
Category 1 - Technicians
He is well trained and knows the job.
Is it pleasant, friendly and patient?
Are you satisfied with the appearance of the staff?
Category 2 - Service
The company respond immediately to questions and complaints i make.
The company serves me quickly in the best possible way.
I have been informed in time and fully justified for any necessary changes from what we have agreed.
Did the services I received completely meet my requirements?
Did I get the services in the required timeframe?
Are your requirements covered by the range of services we have available?
How satisfied you are with our offered prices?
Category 3 - Most important element of cooperation
In your opinion, what is the most important element in your collaboration with the business?
Category 4 - Overall satisfaction
Overall, I would describe the experience of my cooperation with the company.
Please note any observations, complaints or suggestions that could help us improve the quality of services provided, as well as any anything else you believe contributes to your satisfaction and does not appear above.
Am I aware that the manufacturers recommendations for maintenance are at the end of the heating season?
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